Last updated: April 2026
This Shipping Policy applies to all orders placed on gearsget.com (“Site”), operated by EverBridge Trading Ltd.
1. Shipping Origin
All orders are shipped from our international warehouses located in China.
2. Order Processing Time
- Standard products (e.g., drones, RC cars, RC boats): 1–3 business days
- Large items (e.g., mini motorcycles, mini ATVs): 3–5 business days
Orders are processed Monday through Friday (excluding holidays).
3. Estimated Delivery Time
Delivery times vary depending on destination, product type, and shipping method.
Standard RC Products (including lithium battery items)
- United States & Europe: 7–20 business days
- Other regions: 10–25 business days
Large Items (Mini Motorcycles / Mini ATVs)
- United States & Europe: 15–35 business days
- Other regions: 20–45 business days
4. Special Shipping Notice (Lithium Battery Products)
Many of our products (such as drones and RC vehicles) contain lithium batteries, which are classified as sensitive goods for international shipping.
As a result:
- Additional handling and inspection may be required
- Shipping routes may be limited or adjusted
- Delivery times may occasionally be extended
We appreciate your understanding regarding these necessary safety and regulatory measures.
5. Shipping Delays
While we strive to meet estimated delivery times, delays may occur due to:
- Customs inspections or clearance procedures
- Local carrier disruptions
- Weather conditions or global logistics issues
- Incorrect or incomplete shipping information
We are not responsible for delays caused by these external factors.
6. Shipping Fees
Shipping fees (if applicable) will be calculated and displayed at checkout.
Occasionally, we may offer free shipping promotions on selected products or regions.
7. Customs Duties & Import Taxes
All international orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer.
We recommend checking with your local customs office for more information before placing an order.
8. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow 2–5 business days for tracking information to update.
9. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information.
If an order is returned due to:
- Incorrect address
- Failed delivery attempts
- Refusal to accept the package
Additional shipping fees may be required for reshipment.
10. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at:
We will investigate and provide a resolution, which may include replacement or refund depending on the situation.
11. Order Modifications
If you need to modify your order (address, product, etc.), please contact us within 12 hours of placing your order.
After this period, changes may not be possible as the order may already be processed.
